CHIROPOULOS ATTORNEYS INC.

 

PRIVACY POLICY

 

Protection of Personal Information

 

Last updated: November 4, 2026

 

1. Our Commitment to Privacy

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Chiropoulos Avocats Inc. (the "Firm") is committed to protecting personal information and respecting the privacy of its clients, individuals communicating with the Firm, and visitors to its website.

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The Firm handles personal information in accordance with Quebec's Act respecting the protection of personal information in the private sector, applicable professional legislation, ethical obligations, and the rules governing solicitor-client privilege and professional confidentiality.

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This Privacy Policy explains how the Firm collects, uses, discloses, retains, and protects personal information in connection with its legal services, website, and electronic payment services.

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2. Personal Information We Collect

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Depending on the nature of the services requested and interactions with the Firm, personal information may include:

• Identification and contact information, including names, addresses, telephone numbers, and email addresses;

• Information required to open, manage, and maintain legal files;

• Personal, family, financial, or other information necessary to provide legal services;

• Communications, documents, and information submitted to the Firm;

• Billing and payment information;

• Certain technical information associated with website use.

The Firm limits its collection of personal information to what is necessary for identified and legally authorized purposes.

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3. How We Collect Information

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Personal information may be collected through:

• Legal consultations and communications with the Firm;

• Telephone calls, emails, and correspondence;

• Website contact forms;

• Online appointment booking services, when available;

• Payments processed through Clover or other authorized payment methods;

• Third parties, where permitted by law or with the appropriate consent.

4. How We Use Personal Information

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Personal information is used for purposes related to the Firm's professional activities, including:

• Assessing requests for legal services;

• Providing legal representation and advice;

• Communicating with clients and managing legal matters;

• Scheduling appointments, invoicing, and processing payments;

• Meeting legal, accounting, and professional obligations;

• Maintaining the security and functionality of the website and information systems.

Any use for other purposes is subject to applicable legal requirements, including consent where required.

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5. Solicitor-Client Privilege and Confidentiality

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The Firm is bound by the professional duties of confidentiality and solicitor-client privilege applicable to lawyers.

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Information protected by solicitor-client privilege may only be disclosed in circumstances permitted by law or with the appropriate consent.

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The use of technology or payment service providers does not constitute a waiver of solicitor-client privilege.

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6. Disclosure to Third Parties

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Personal information may be shared with service providers where necessary for the Firm's operations, including website hosting, information technology, administration, accounting, and payment processing services.

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Such disclosures are subject to applicable legal and professional requirements, including those governing solicitor-client privilege.

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Certain service providers may process or store information outside Quebec. Where required by law, the Firm conducts the necessary assessments before such disclosures.

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7. Electronic Payments — Clover

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The Firm uses Clover to process certain electronic payments.

Payment-related information may include the cardholder's name, required payment information, transaction amount and date, and contact information provided for electronic receipts.

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Transactions are processed through Clover and other participants in the payment processing chain, subject to applicable security and privacy practices.

The Firm does not sell its clients' personal information or use it for targeted advertising.

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Additional information about Clover's privacy practices is available at:

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https://www.clover.com/privacy-policy

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8. Website and Cookies

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The Firm's website, www.chiropoulosavocats.ca, is operated using the Wix platform.

Cookies and similar technologies may be used to support website functionality, security, and performance.

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Where technologies involving identification, location tracking, or profiling are used, the Firm complies with applicable legal requirements concerning transparency and the activation of such functions.

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Visitors may also manage certain privacy settings through their web browsers.

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9. Contact Forms and Consultation Requests

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Information submitted through website contact forms is used to respond to inquiries and, where appropriate, assess requests for legal services.

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Submitting an inquiry does not, by itself, establish a lawyer-client relationship or constitute acceptance of a legal mandate.

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Visitors are encouraged not to submit highly sensitive personal information or confidential documents through general website forms before arranging an appropriate communication method with the Firm.

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10. Information Security and Retention

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The Firm implements administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the personal information it holds.

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Access to personal information is restricted to authorized individuals who require such access in connection with their responsibilities.

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Information is retained for as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal and professional retention obligations.

Once the applicable retention period has expired, information is securely destroyed or anonymized where legally permitted.

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11. Individual Privacy Rights

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Subject to applicable legal exceptions, individuals may:

• Request access to their personal information;

• Request correction of inaccurate, incomplete, or ambiguous information;

• Withdraw consent where permitted by law;

• Exercise other rights available under applicable privacy legislation;

• Submit a complaint regarding the handling of their personal information.

Requests may be directed to the Privacy Officer identified below.

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12. Privacy Officer

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Me Ekaterini Chiropoulos
Chiropoulos Attorneys Inc.

433, rue Principale, CP 337
Saint-Sauveur, Quebec J0R 1R4
Canada

Email: info@chiropoulosavocats.ca

 

All privacy-related inquiries, requests, and complaints may be submitted to this address.

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13. Changes to This Policy

 

The Firm may update this Privacy Policy to reflect changes in applicable laws, technology, or business practices.

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Any changes will be published or communicated in accordance with applicable legal requirements.